At Bombay Bears, we take pride in crafting high-quality, well-fitted clothing you’ll love wearing. However, we understand that sometimes things may not work out exactly as planned. Here’s how we handle returns and exchanges:
Exchange Policy (Size Only)
We offer size exchanges for all clothing items, subject to the following conditions:
- Exchange request must be made within 3 days of delivery.
- Item must be unused, unwashed, and with all original tags and packaging intact.
- Only one-time size exchange is permitted per order.
- Exchange is subject to availability of the desired size.
To initiate a size exchange, please email us at [your email ID] or WhatsApp us at [your number] with your order number and size requirement.
Return Policy
We only accept returns in the case of:
- Damaged, defective, or incorrect product received.
In such cases:
- Please notify us within 48 hours of delivery with clear images of the damage or defect.
- Once verified, we’ll arrange a return pickup and issue a full refund or replacement as preferred.
What’s Not Covered
We do not accept returns or exchanges in the following cases:
- Minor color or texture variations (natural due to lighting/screen differences).
- Items that are worn, washed, or without original tags.
- Requests beyond the allowed return/exchange period.
- Change of mind, wrong size selection (beyond first exchange), or style preferences.
Need Help?
For any queries, reach out to our customer experience team at
📧 support@bombaybears.com
We’re here to help you make the right fit, the right way.