Terms & Conditions

Effective Date: 4 October 2026

Welcome to Bombay Bears.

These Terms & Conditions (“Terms”) govern your access to and use of the Bombay Bears website, including browsing, purchasing products, and using any services provided through the website.

By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.

1. About Bombay Bears

The website and products are operated by:

Legal Entity: Hypenex Technologies
Brand: Bombay Bears
Business Address: Mundale Wadi, Opp Nagbhat Wadi, Sandor, Vasai, Mumbai – 401201
Email: support@bombaybears.com

Throughout these Terms, “Bombay Bears”, “we”, “us”, and “our” refer to Hypenex Technologies, operating the Bombay Bears brand and website.

2. Eligibility

By using this website or placing an order, you confirm that:

  • You are legally capable of entering into a binding transaction under applicable law.
  • The information provided by you is accurate and complete.

If you are under the applicable age of majority, you may use the website only with the involvement and supervision of your parent or legal guardian where required by law.

3. Use of Our Website

You agree to use the website only for lawful purposes.

You must not:

  • Use the website for fraudulent or unlawful activities.
  • Attempt to gain unauthorised access to our systems.
  • Interfere with the operation or security of the website.
  • Copy, reproduce, modify, distribute, or commercially exploit our content without permission.
  • Use automated systems to scrape, collect, or reproduce website content without prior written permission.
  • Impersonate another person or provide false information.

We reserve the right to restrict or terminate access to the website where we reasonably believe these Terms have been violated.

4. Products and Product Information

We make reasonable efforts to ensure that product descriptions, photographs, measurements, colours, fabrics, and other product information displayed on our website are accurate.

However:

  • Actual colours may vary depending on your device, screen settings, lighting, and photography conditions.
  • Minor variations in measurements, texture, colour, or finish may occur due to manufacturing and fabric characteristics.
  • Product availability may change without notice.
  • We reserve the right to discontinue products or modify product specifications at any time.

Such changes will not affect orders that have already been accepted unless required by law or circumstances beyond our reasonable control.

5. Pricing

All prices displayed on the website are in Indian Rupees (INR).

Applicable taxes, where required, will be reflected during the purchase process.

Bombay Bears reserves the right to:

  • Change product prices at any time.
  • Correct pricing or listing errors.
  • Modify offers, discounts, or promotional pricing.
  • Limit quantities available for purchase.

If an order has been placed due to an obvious pricing or listing error, we reserve the right to cancel the affected order and refund any amount already paid, subject to applicable law.

6. Orders

When you place an order, you are making an offer to purchase the selected products.

After placing an order, you may receive an order confirmation by email or another communication channel.

An order confirmation does not necessarily mean that the order has been finally accepted for fulfilment.

We reserve the right to refuse, cancel, or limit an order where reasonably necessary, including in cases involving:

  • Product unavailability
  • Incorrect pricing or product information
  • Payment issues
  • Suspected fraudulent or unauthorised activity
  • Duplicate or unusually large orders
  • Incorrect customer information
  • Delivery restrictions
  • Violation of these Terms

If we cancel an order after payment has been received, the applicable amount paid for the cancelled order will be refunded through the appropriate payment method, subject to applicable law and payment-provider processes.

7. Payment

Payments may be made through the payment methods displayed on our website.

These may include:

  • Credit cards
  • Debit cards
  • UPI
  • Net banking
  • Wallets
  • Other payment methods supported by our payment partners

Payment processing may be handled by third-party payment service providers.

Bombay Bears does not ordinarily store complete card or banking credentials on its own systems.

You agree to provide accurate payment and billing information and confirm that you are authorised to use the payment method selected.

8. Shipping and Delivery

Bombay Bears currently ships products within India, subject to serviceability.

Delivery timelines displayed on the website are estimates and may vary depending